This Privacy Policy describes how Writeseed.com ("Company," "Writeseed," "we," "us," or "our") collects, uses, and protects information when you use the Writeseed Prompt Pro browser extension, our website at [https://writeseed.com], and any related services (collectively, the "Services").
Writeseed Prompt Pro is a browser extension that helps users create, organize, refine, and reuse prompts for AI assistants and other writing workflows. By installing or using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please uninstall the extension and discontinue use of the Services.
01 Scope
This Privacy Policy applies to:
- The Writeseed Prompt Pro extension for Chrome and other Chromium-based browsers (e.g., Edge, Brave, Opera);
- The Writeseed website and any associated account dashboards;
- Any customer support, billing, or communication channels we provide.
It does not apply to third-party websites or AI providers you interact with through the extension. Their privacy practices are governed by their own policies, and we recommend you review them.
02 Information We Collect
2.1 Information You Provide Directly
- Account information: When you sign up, we may collect your name, email address, password (stored as a salted hash), and—if you subscribe—billing details. Payment card data is processed by our payment provider (e.g., Stripe) and is not stored on our servers.
- Prompts and user content: Prompts, templates, folders, tags, notes, and any other content you create, import, or save inside the extension.
- Support communications: Information you share when you contact us by email, chat, or a feedback form.
- OAuth sign-in: If you sign in via Google or another OAuth provider, we receive the basic profile information you authorize (typically email, name, and profile picture).
2.2 Information Collected Automatically
When you use the extension, we may automatically collect:
- Usage data: Features used, buttons clicked, number of prompts created, errors encountered, and other diagnostic information that helps us improve the product.
- Device and technical data: Browser type and version, operating system, language settings, extension version, time-zone, and a randomly generated installation ID.
- Approximate location: Derived from your IP address (typically only at the country or region level) for fraud prevention, regional compliance, and analytics.
- Log data: IP address, request timestamps, and error logs generated when the extension communicates with our servers.
2.3 Information Read From Web Pages
To deliver its core functionality (inserting prompts into AI chat interfaces, capturing selected text, and enhancing prompts), the extension may read content from web pages on supported sites such as ChatGPT, Claude, Gemini, and similar AI tools.
2.4 Cookies and Similar Technologies
Our website and authenticated dashboard use cookies, local storage, and similar technologies to keep you signed in, remember your preferences, and measure usage. The extension itself uses your browser's local and sync storage to save prompts and settings on your device.
You can manage cookies through your browser settings. Disabling certain cookies may limit some functionality.
03 How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Services;
- Authenticate you and protect your account;
- Sync your prompts and settings across devices, when you opt in;
- Process payments and manage subscriptions;
- Improve and personalize the extension, including by analyzing usage patterns;
- Debug, prevent fraud, and enforce our Terms of Service;
- Send you transactional emails (e.g., receipts, security notices) and—only if you opt in—product updates and marketing communications;
- Comply with legal obligations.
We do not sell your personal data, and we do not use your prompts or content to train our own machine-learning models without your explicit consent.
04 Legal Bases for Processing (GDPR)
If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process your personal data on one or more of the following legal bases:
- Performance of a contract — to provide the Services you have signed up for;
- Legitimate interests — to secure, improve, and promote the Services, balanced against your rights;
- Consent — for optional features such as marketing emails or non-essential analytics, which you can withdraw at any time;
- Legal obligation — where processing is required by applicable law.
06 Data Retention
We retain personal data only for as long as is necessary to provide the Services and fulfill the purposes described in this policy:
- Account data is kept while your account is active and for a reasonable period afterward to handle disputes or comply with legal obligations.
- Prompts and content stay in your account until you delete them or close your account.
- Logs and diagnostic data are typically retained for up to 12 months.
- Billing records are retained as long as required by tax and accounting law (typically up to 10 years in Germany).
You may request earlier deletion at any time (see Section 9).
07 International Data Transfers
Our servers and service providers may be located outside your country of residence, including in the United States. Where personal data is transferred out of the European Economic Area, the United Kingdom, or Switzerland, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or equivalent mechanisms.
08 Security
We use industry-standard administrative, technical, and physical safeguards to protect your information, including TLS encryption in transit, encryption at rest for sensitive fields, access controls, and regular security reviews. No system is perfectly secure, however, and we cannot guarantee absolute security. Please use a strong, unique password and notify us immediately if you suspect any unauthorized access to your account.
09 Your Rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you;
- Correct inaccurate or incomplete data;
- Delete your data ("right to be forgotten");
- Restrict or object to certain processing;
- Receive a copy of your data in a portable format;
- Withdraw consent at any time, where processing is based on consent;
- Lodge a complaint with your local data protection authority.
To exercise these rights, contact us at [mail@writeseed.com]. We will respond within the timeframe required by applicable law (generally within 30 days under the GDPR).
If you are in Germany, you may also contact the data protection authority of your federal state. A list is available at bfdi.bund.de.
10 Children's Privacy
The Services are not directed to children under 16, and we do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with personal data, please contact us and we will delete it.
11 Chrome Web Store Disclosures
In line with the Chrome Web Store Developer Program Policies, we confirm that the data Writeseed Prompt Pro collects:
- is used only to provide or improve the extension's user-facing features;
- is not sold to third parties;
- is not transferred or used for purposes unrelated to the extension's core functionality;
- is not used to determine creditworthiness or for lending purposes.
The permissions the extension requests are the minimum necessary to deliver its features. A description of each permission and its purpose is available on the extension's Chrome Web Store listing.
12 Third-Party Services
The extension interacts with third-party AI platforms and websites that you choose to visit. We are not responsible for the privacy practices of those services. Examples include, but are not limited to, OpenAI (ChatGPT), Anthropic (Claude), Google (Gemini), and Microsoft (Copilot). Please review their privacy policies for details on how they handle your data.
13 Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top and, for material changes, notify you through the extension, by email, or on our website at least 14 days before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated policy.
14 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your data, please contact us:
- [mail@writeseed.com]